3 YEARS WARRANTY
Applicable for kites and boards since 2019 until 2023 model year.
Industry leading warranty
For kites and boards since 2019 until 2023 model year, all CrazyFly kites and kiteboards, have an industry leading three years warranty. Your kites and boards are fully covered for three years. This warranty goes beyond regular warranties and includes crashing your kite or board in water when learning to progress.
Simple as one two three
Of course, there are terms and conditions, but they are very simple and not in small letters. Simple as one two three:
- Please get a receipt or invoice, which clearly shows the name of your CrazyFly product and the date of purchase from your dealer.
- In order to qualify for the three years warranty, all you have to do is to register your kite or board online within 30 calendar days since the purchase of the product.
- The three years warranty excludes commercially used kites and boards, such as kiteschools, rentals etc., regular wear and tear and damage caused by accidents, such as contact of the kite with a tree, or contact of the board with rocks and applies only to the first owner.
You ride, we care
If you are concerned about something on your kite or board and you are not sure whether this is covered or not covered by the three years warranty, it is best to submit your claim and we will let you know whether the claimed issue is covered by the warranty or not. Here are some examples of what is covered and what not.
Covered by 3 years warranty on kites:
Regular use or kite crashed in the water
| Issue | Covered |
|---|---|
| Canopy tear |  |
| Sewing coming undone | |
| Leaking valve | |
| Burst bladder | |
| Leading edge or trailing edge damage and tears | |
| Broken bridle line | |
Covered by 3 years warranty on boards:
Regular use or crashing in water or landing in water
| Issue | Covered |
|---|---|
| Broken board | |
| Broken rail | |
| Delamination | |
| Damaged insert or fin holes | |